Welcome to Pety Spot! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.
General
- Agreement: By placing an order on our website, you confirm that you agree to these terms and conditions.
- Eligibility: To place an order, you must be at least 18 years old or have parental/guardian consent.
- Amendments: We reserve the right to update these terms at any time. Changes will be effective immediately upon posting on our website.
Products and Services
- Product Availability: All products are subject to availability. If an item is out of stock, we will notify you and provide alternatives or issue a refund.
- Descriptions and Images: We strive to ensure accurate product descriptions and images. However, colors and appearances may vary slightly due to screen differences.
Orders
- Placing Orders: When you place an order, you will receive a confirmation email. This does not guarantee acceptance of your order.
- Order Cancellation: We reserve the right to cancel any order due to pricing errors, stock issues, or other unforeseen circumstances.
- Customer Cancellation: If you wish to cancel your order, contact us at Support@petyspot.com as soon as possible. Orders that have already been shipped cannot be canceled.
Pricing and Payment
- Prices: All prices are listed in GBP and include applicable taxes unless otherwise stated.
- Payment Methods: We accept major credit cards, debit cards, and other payment methods as listed on our website.
- Security: All payments are processed securely through our payment gateway.
Shipping and Delivery
Please refer to our Shipping Policy for details on shipping destinations, costs, and timelines.
Returns and Refunds
Please refer to our Refund and Returns Policy for details on returns, exchanges, and refunds.
Liability
- Limitation of Liability: Pety Spot is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, or transportation issues.
Intellectual Property
- Ownership: All content on our website, including text, images, logos, and graphics, is the property of Pety Spot and protected by copyright laws.
- Usage: You may not reproduce, distribute, or modify any content without prior written permission from Pety Spot.
Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in the UK.
Contact Us
If you have any questions about these terms and conditions, please contact us:
- Support Email: Support@petyspot.com
- Phone: +44 (0) 7737185506
Thank you for choosing Pety Spot. We appreciate your trust in our products and services!